Challenge: Sluggish turnaround times and substandard customer service caused a large staffing company to re-evaluate it's employment screening services. In many cases, the organizations former vendor would complete employment verification reports after making only one phone call. If the supervisor was not available, that's where the report ended.
Solution: The organization was delighted to find that PT Research views itself as a partner of the customer. In the area of employment verification, PT Research conducts extensive follow up to ensure that employee verification is complete, fast, and accurate.
Bottom Line: As a provider of employees to other companies, this particular staffing firm has achieved renewed piece of mind through its partnership with PT Research. It knows, based on the breadth of PT Research's reports, that employees it sends out into the workplace will represent the firm in a manner befitting its great reputation.
